MANAGED SERVICES

Customized technology solutions to support your business growth.

Speak to a NDC managed services expert – call 1 (888) 931-3444 or request a quote



REMOTE HANDS & EYES

Net Data Centers Remote Hands and Eyes are there to assist Customers that require technical support and assistance, but cannot physically be onsite to perform required tasks. Value Managed Services are available on-demand or at a reduced rate through a Managed Service package.

Services include but are not limited to:

INFRASTRUCTURE SUPPORT

  • Server Reboots/Crash Cart
  • Visual Inspection of Equipment/Indicator Lights
  • Tracing of Fiber and Copper Cabling
  • Reporting of Asset Serial/Model Numbers
  • Replacement of Field Serviceable Parts
  • Tape Rotation Management and/or Swaps
  • Device and Equipment Trouble Shooting
  • Server Parts Install other than Drive Swaps
  • OS/System Updates, Patching or Installation

VIRTUAL ASSISTANCE

  • Equipment Shipping and/or Receiving
  • Shipping and Receiving of RMA Equipment to/from 3rd Party Vendors
  • Escorting of 3rd Party Vendors
  • Cabinet and Cage accessory Installations (e.g. power strips, shelves, cabinet leveling)

CUSTOM SOLUTIONS

  • Hardware Rack and Stack (Install or remove
    hardware inside rack, cabinet, or cage)
  • Project Management (Migrations, Build-outs)
  • Server Configuration and Deployment
  • Network Management (Firewall, VPN, Routers,
    Switches, Load Balancers)
  • DDOS Mitigation Services
  • Individually Tailored Support Packages
  • Detailed Physical Audits and Reporting
    (Equipment/Infrastructure)
  • Reporting and Analysis on Power Circuits


SOME OF OUR AFFILIATIONS

  • internet infrastructure coalition
  • soc-report-certified-bw
  • YPO

OUR TECHNOLOGY PARTNERS

  • brocade-logo_gr
  • palo-alto-logo-500_gr
  • a10networks150

WHO WE DELIVER TO

Companies who we’ve helped

Solving business challenges and delivering better solutions is what we do…
  • logicmonitor
  • giganews
  • bigfish
  • macquarie
  • cvent
  • pixomondo

CLIENT FEEDBACK

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NOC technical services are excellent, client service staff excellent, facilities are top-notch. Overall 10/10!! We were in a bind when our other data center left us high and dry...

IT Operations Manager | JUSTFAB

HOW WE ENGAGE

Relentless Technology Optimization

CONSULT

We listen to your business needs and create customized solutions for your specific technology needs.

ACTIVATE

Our experienced teams project manage your technology deployments to ensure you meet your project success criteria.

SUPPORT

We support your business day and night and continually adapt your solution to overcome challenges and grow your business.

Speak to a colocation + cloud expert – call 1 (888) 931-3444 or request a quote