Managed IT Service
Customized technology solutions to support your business growth.
REMOTE HANDS & EYES
Net Data Centers Remote Hands and Eyes are there to assist Customers that require technical support and assistance, but cannot physically be onsite to perform required tasks. Value Managed Services are available on-demand or at a reduced rate through a Managed Service package.
Services include but are not limited to:
- Server Reboots/Crash Cart
- Visual Inspection of Equipment/Indicator Lights
- Tracing of Fiber and Copper Cabling
- Reporting of Asset Serial/Model Numbers
- Replacement of Field Serviceable Parts
- Tape Rotation Management and/or Swaps
- Device and Equipment Trouble Shooting
- Server Parts Install other than Drive Swaps
- OS/System Updates, Patching or Installation
- Equipment Shipping and/or Receiving
- Shipping and Receiving of RMA Equipment to/from 3rd Party Vendors
- Escorting of 3rd Party Vendors
- Cabinet and Cage accessory Installations (e.g. power strips, shelves, cabinet leveling)
- Hardware Rack and Stack (Install or remove
hardware inside rack, cabinet, or cage)
- Project Management (Migrations, Build-outs)
- Server Configuration and Deployment
- Network Management (Firewall, VPN, Routers,
Switches, Load Balancers)
- DDOS Mitigation Services
- Individually Tailored Support Packages
- Detailed Physical Audits and Reporting
- Reporting and Analysis on Power Circuits
SOME OF OUR AFFILIATIONS
OUR TECHNOLOGY PARTNERS
WHO WE DELIVER TO
Companies who we’ve helped
Solving business challenges and delivering better solutions is what we do…
HOW WE ENGAGE
Relentless Technology Optimization
We listen to your business needs and create customized solutions for your specific technology needs.
Our experienced teams project manage your technology deployments to ensure you meet your project success criteria.
We support your business day and night and continually adapt your solution to overcome challenges and grow your business.